PRIVACY POLICY

Privacy Policy

Last Updated: February 8, 2025

Dark Matter (“Company,” “we,” “us,” or “our”) operates the website https://askdarkmatter.com (“Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Site. By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide to Us

We may collect the following personal information when you use our Site:

• Name, email address, and contact details when you sign up for our services or communicate with us
• Any other information you voluntarily provide when interacting with the Site
  

1.2. Information We Collect Automatically

When you visit the Site, we may automatically collect:

• Log Data: IP address, browser type, pages visited, time spent on pages, and referring website
• Cookies and Tracking Technologies: We use cookies, pixels, and other tracking tools to improve your experience. You can manage cookie preferences in your browser settings
  

1.3. Information from Third Parties

We may receive personal data from third-party services, such as analytics providers and advertising networks, to enhance our services

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2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Site and our services
• Respond to inquiries and provide customer support
• Send updates, promotional materials, and other communications
• Monitor and analyze usage trends and enhance security
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information under the following circumstances:

• Service Providers: We may share data with vendors who assist in website hosting, analytics, marketing, and other business functions
• Legal Compliance: If required by law or to protect our rights, we may disclose your data to law enforcement or regulatory authorities
• Business Transfers: If Dark Matter undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity

4. Your Rights and Choices

4.1. Access, Correction, and Deletion

You have the right to access, update, or delete your personal information. To make such requests, contact us at hello@askdarkmatter.com

4.2. Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by following the “unsubscribe” instructions in our emails or contacting us directly

4.3. Cookie Preferences

You can manage cookie preferences in your browser settings. However, disabling cookies may affect the functionality of the Site

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law

6. Security Measures

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is completely secure. By using our Site, you acknowledge and accept this risk

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal data

8. Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will take steps to delete it

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated policy

10. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to its conflict of law principles

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@askdarkmatter.com

Website: https://askdarkmatter.com

This Privacy Policy is for informational purposes only and does not constitute legal advice. We recommend consulting a legal professional to ensure compliance with applicable laws.

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